A server errored out with a 337 error.

You cannot install the protection agent on MYSERVER because access to the computer has been denied.

The Microsoft Documentation says that the recommended action is “Do the following to troubleshoot this issue: ”

1) If another DPM server is currently protecting MYSERVER use that DPM server to uninstall the protection agent from MYSERVER. Then, use this DPM server to install the protection agent on MYSERVER.

2) Verify that the time on the DPM server and the selected computer is synchronized with the domain controller. At a command prompt, type “net time /set” to synchronize the time with the domain controller.

3) If the computer is a domain controller, verify that the primary domain controller (the PDC Emulator) is running Windows Server 2003 with Service Pack 1 (SP1), and that Active Directory has completed replication between the domain controllers since the Windows Server 2003 SP1 installation.

So I start debugging with item 1.  Since I am not the first Administrator to work on this installation AND there is another DPM server located elsewhere on the network which was recenctly installed,  it seems possible that something odd was done with this computer wpointed to another DPM Server.

First I try uninstalling the client locally on the system and I log into the server to remove the program using Add/Remove Programs,  however the Add/Remove Programs listing is completely blank.  I do a bunch of research on this and eventually  I determine that the Unistall information must somehow be corrupt,  the system needs a OS restore or something.  I cant afford this and will plan to do this another day.   I start browsing around in the Program Files directory for the DPM Client to try and find an uninstall program or something and I happen upon an executable that looks interesting.  I open a command prompt and run the program to find out what it does.

#> cd C:\Program Files\Microsoft Data Protection Manager\DPM\bin
#> setDPMServer.exe /?

This shows me how to run this program

#> SetDPMServer -dpmservername < servername>

So I run it with the name of my DPM server

#> SetDPMServer -dpmservername MYSERVER

And it clearly does something giving me the following information.

Configuring dpm server settings and firewall settings for dpm server =[MYSERVER]
Configuring dpm server settings and firewall settings for dpm server =[W2K.DOMAIN.COM\MYSERVER]
Configuration completed successfully!!!